IBM Careers

The IBM Careers site is the most visited section of ibm.com and serves as the main platform for job applications at IBM. IBM had a target of hiring 90,000 people annually, but the site faced issues due to outdated design, poor performance on mobile devices, and insufficient search optimization, among other challenges.

We focused on improving search engine optimization (SEO), content strategy, user experience (UX), and visual design to address these issues. The primary objective was to enhance the application process by reducing the time it takes for applicants to submit their applications, starting from the posting date.

Agency
AKQA
Deliverables
Design Director, Design System, Experience Design

We leveraged existing IBM components while also crafting fresh and intuitive UX and UI patterns tailored to meet the specific needs of both users and the website. The site is available in six languages: German, Chinese, Japanese, Portuguese, Spanish, and French. We are continuing to support the roll-out of additional regions.

Next Project

Lincoln